Instructions for creating Use Cases and Personas

Quick Guide to Drafting Personas (see link above for handout)

Patient persona. Describe either in a paragraph or in a sentence and a series of bullets, a real or prototypical patient whom you would like to impact with this intervention. Provide a description of factors that influence their decision-making, access to care, and general health. Include relevant information about the person’s cultural background, their medical problems, their social determinants of health, and their history.

Care Team Member persona. Describe either in a paragraph or in a sentence and a series of bullets, a real or prototypical staff person who will play an important role in this intervention. Include information like their background and any attitudes or experiences which may influence their thinking or actions around the intervention.

Subject	Persona
Adult Immunizations - Patient Source: AllianceChicago	Patient Persona Jose Conseco.docx
Adult Immunizations - Care Provider Source: AllianceChicago	Provider Persona Lorena Lawson.docx
Care Team Persona	Care Team Persona Jose Rodriguez family practice physician.docx
Hepatitis C + HIV Prevention	Alana
Hepatitis C+ HIV Prevention	Harvey
Hepatitis C+ HIV Prevention	Mia
Multiple Chronic Conditions	Dave Pepper Multiple Chronic Conditions
Post Partum Contraception, Clinical Decision Support, and Gestational Diabetes Mellitus Source: NACHC and Partners December 2019 Expert Panel for GDM	Jenny Matren Post Partum GDM*
Post Partum Contraception Counseling Source: Dr. Julia Skapik	Jessica Matren Persona postpartum contraception.docx*
Post Parum GDM and LARC Source: NACHC and Partners December 2019 Expert Panel	Maria Espinosa Persona postpartum GDM contraception.docx
Patient Personas and Barriers Source: NIH National Institute of Diabetes and Digestive and Kidney Diseases	NIH NIDDKD Patient Personas 103019 ssm508 (2).pdf
Provider Personas Source: NIH National Institute of Diabetes and Digestive and Kidney Diseases	NIH NIDDKD Provider_Personas_508 (1).pdf
*Confirmed - this is a fake name.

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