BHC Lessons Learned



Lessons Learned: Challenges and Best Practices



Date

Challenge or Best Practice

Category

Description                 (Use your own words)

What went well and why?

What is blocking you or did not go well and why?

How did you address or would you correct this for next time?

Is there any follow up needed?

Solution Team

Date

Challenge or Best Practice

Category

Description                 (Use your own words)

What went well and why?

What is blocking you or did not go well and why?

How did you address or would you correct this for next time?

Is there any follow up needed?

Solution Team

YYYY-MM-DD

Select One:

  1. Challenge

  2. Best Practice

Select One:

  1. Data

  2. Implementation

  3. Roll out

  4. Workflow

  5. Experience

Issue

+

-

?

Next Steps

Who can speak about this issue?

Example

2020-04-20

Challenge

Data

Missing patients on our data pull

We were able to get the majority of patients on first data pull

Many patients who received vaccines were missing on our initial pull

Team did some reviews of patient charts and discovered that encounter code 992XX was missing from the data pull. Next time we should have a medical provider review the list of encounters. We standardized the data pull so it can be reused.

Create standard queries for encounters and common conditions so they become standardized. Look for unusual encounter codes to make sure coding is appropriate. Obtain feedback from chief medical officer about list of requirements and where data points are located within the EHR

HIT data manager

3/23/2022

























































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