Mapped when patients are due - providers block for 15 minutes and meet with patient service rep, nurse, MA, etc. look at who is coming in that day and what they need
Just finished pneumo PDSA
Standing order
Hesitancy on part of staff
Clinical champion? Assistant CMO, Careta supports from behind the scenes
Mass vax events?
Everyone is treated as a patient
Health reports
IT transition
New data analyst uses i2i, NextGen also has crystal reports
lots of different reports, different asks
Can dig into data
PRAPARE
SDOH - behavioral health team primarily collects for patients
MAs use old PRAPARE tool, didn’t like when NextGen upgraded
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