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Instructions for creating a Use Case and Personas Handout 


Quick Guide to Drafting Personas

Patient persona. Describe either in a paragraph or in a sentence and a series of bullets, a real or prototypical patient whom you would like to impact with this intervention. Provide a description of factors that influence their decision-making, access to care, and general health. Include relevant information about the person’s cultural background, their medical problems, their social determinants of health, and their history.

Care Team Member persona. Describe either in a paragraph or in a sentence and a series of bullets, a real or prototypical staff person who will play an important role in this intervention. Include information like their background and any attitudes or experiences which may influence their thinking or actions around the intervention.



SubjectPersona

Adult Immunizations - Patient

Source: AllianceChicago

Jose Conseco

Adult Immunizations - Care Provider

Source: AllianceChicago

Dr. Lorena Lawson

Care Team Persona

Dr. Jose Rodriquez


Hepatitis C + HIV Prevention

Alana

Hepatitis C+ HIV Prevention

Harvey

Hepatitis C+ HIV Prevention

Mia

Post Partum Contraception, Clinical Decision Support, and Gestational Diabetes Mellitus

Source: NACHC and Partners December 2019 Expert Panel for GDM

Jenny Rogers 

Post Partum Contraception Counseling

Source: Dr. Julia Skapik

Jessica Matren

Post Parum GDM and LARC

Source: NACHC and Partners December 2019 Expert Panel 

Maria Espinosa

Patient Personas and Barriers

Source: NIH National Institute of Diabetes and Digestive and Kidney Diseases


Provider Personas

Source: NIH National Institute of Diabetes and Digestive and Kidney Diseases



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