HCN April PHAS Check-In Call

@Meg Meador

@Chris Espersen

@Lauren Becker (Deactivated)

@Rita Lewis

@Jonathan Uy (Deactivated)

AnnMarie Overholser

Antoinette Anwar

Stephanie Smith

Fred Aira

Stephanie Martinez

Tim Long

Alex Romillo

Akin Akingbade

Portia Anderson

Felicia Hart

Natasha Davids-Waldo

Nichelle Threadgill

Marcia Gainer

Alyssa Benson

Joycelyn Lawrence

Leon Bain

2 min

Welcome

Group

Lesson Learned:

Leon: Thought that putting a specific SOP in place would be most effective way to share best practices, but more providers need to be reached and team needs to remain engaged with the providers. Instead of SOP, there is now an action plan in place for each provider and an established line of communication with each provider (electronically, including data and performance updates). Need behaviors and results of behaviors included. Focus on two key things and doing them well instead of doing 5 things perfectly

Antoinette: Provider engagement is so productive, a trend across all participating health centers

Dr. Lawrence: Finding more creative ways to address patients and engage providers

Alyssa: Provider engagement is important, because patients don’t have that knowledge and it is on provider to start that conversation

5 minutes

Harvest Meeting

LeeAnn

All health centers have RSVPed, LeeAnn will send out the hotel booking link

5 min

Share Data

Group

Antoinette noticed slow uptake in follow up visit and Rx number, updates are needed in code. Will submit new data workbooks when ready

25 min

Review Progress

Group

2 min

THC Call Prep

Chris

Using data as motivation and for sustaining work

3 min

Wrap Up, Other Resources, Next Steps

Lauren

Data workbooks will be updated and submitted, survey is due May 10th, update workbooks with Reach numbers and additional details, hotel room block for Harvest Meeting is due May 20th