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Intervention #2

Plan

Intervention #2

Actual

Describe Intervention

Chosen intervention: Patient focused, targeting those with Diabetes, not on Statins

Plan for intervention: The second intervention mirrors the structure of the first, yet it explicitly targets a different patient demographic: individuals with diabetes who are not currently prescribed statins. This initiative begins similarly with distributing a tailored 'Clinical Pearl' newsletter, focusing on the critical intersection of diabetes management and statin therapy. Then each provider receives a list of their diabetic patients not on statin therapy. Providers are encouraged to assess the suitability of statin therapy for these patients, considering their overall health profile and diabetes management plan. The goal is to initiate statin therapy where appropriate or to document specific reasons for its exclusion, such as contraindications or patient refusal.

Chosen Intervention: Clinical Pharmacist led intervention, Patient focused, targeting those with Diabetes, not on Statins

The second intervention aims to enhance statin utilization among patients with diabetes who are not currently prescribed statins. The strategy involves a detailed report to pinpoint patients not taking statins. Following this, Zufall's Clinical Pharmacist will thoroughly review each identified patient's record. The Clinical Pharmacist will assess the suitability of statin therapy for these patients, considering their overall health profile and diabetes management plan. These patients will then be integrated into Zufall's diabetes program and receive comprehensive Diabetes Self-Management Education and Support (DSMES) from the Clinical Pharmacist. This initiative focuses on educating patients about medication adherence and emphasizes building a strong rapport with the patient that will impact statin initiation. The ultimate goal is to encourage and facilitate the initiation of statin therapy for these patients.

Date when implemented:

Updates:

Reach (#/% patients – or providers, for provider-facing interventions – who participated in intervention)

Reach of implementers/providers?

Planned: 1 clinical pharmacist; will review report to identify how many providers he communicated with.

Reach of implementers/providers?

Actual:

Reach of patients?

Planned: 500 patients on report

Reach of patients?

Actual: Sent 547 to clinical pharmacist for review. ____ 234records were reviewed.

Efficacy (Impact of intervention on important outcomes)

How will you measure that your intervention is working? Tracking the number of patients initiating statin therapy following the intervention, alongside monitoring key health indicators such as changes in LDL levels. In addition, provider feedback will be gathered and assessed to see if this intervention is effective and to understand some barriers or scenarios encountered that affect statin uptake with patients. Compliance and follow-up rates will also be tracked, examining the proportion of providers who engage in patient follow-ups post-list receipt and the frequency of patient chart updates with either new statin prescriptions or documented reasons for non-prescription. An integral part of this strategy includes generating reports to track if patients scheduled appointments post-outreach and received statin prescriptions.

Tracking the number of patients initiating statin therapy following the intervention, alongside monitoring key health indicators such as changes in LDL levels. In addition, feedback from the Clinical Pharmacist will be gathered and assessed to see if this intervention is effective and to understand some barriers or scenarios encountered that affect statin uptake with patients. Compliance and follow-up rates will also be tracked, examining the frequency of patient chart updates with new statin prescriptions. An integral part of this strategy includes generating reports to track if patients scheduled appointments post-outreach with the Clinical Pharmacist and received statin prescriptions.

Were you able to accurately measure how your intervention was working?

Clinical pharmacist sent telephone encounters to providers with recommendations. Noted most providers were receptive to feedback. Would also notify providers if a patient was not adherent and have providers f/u with patient. Also, making recommendations to providers based on patient-specific scenarios.

What outcomes do you expect? Increased prescription rates of statins among eligible patients. Improved control of LDL levels in patients. Enhanced provider awareness and knowledge about the importance of statin use in these specific patient populations.

Increased prescription rates of statins among eligible patients.

Improved control of LDL levels in patients.

What outcomes have you seen?

Noted one provider was not as receptive to feedback regarding statin recommendations.

This intervention was helpful in keeping patients engaged in care, and also getting patients back in for f/u care.

How will you ensure your intervention will be effective for your target population? Offer additional training or support to providers to help them effectively use the information and tools provided. Include strategies to educate and engage patients about the importance of statin therapy, addressing any concerns or misconceptions. For example, having artery models at each site available to help inform and demonstrate to the patients the effects plaque can have and what a statin can help do.

Personalized DSMES education will meet the individual needs and preferences of each patient. This includes language preferences, cultural considerations, and addressing specific barriers to medication adherence. A follow-up system should be established to monitor patient progress, statin therapy adherence, and any health status changes. Regular check-ins by the clinical pharmacist will help adjust the intervention as needed and address any emerging issues promptly. Ensuring the intervention is seamlessly integrated into the patient's current healthcare routines. This includes coordination with the PCPs involved in the patient's care to provide a unified approach. Include strategies to educate and engage patients about the importance of statin therapy, addressing any concerns or misconceptions.

Did your intervention reach the target population?

Intervention reached the target population. Report to be validated to ensure all patients on the report fit the criteria.

What unintended consequences or outcomes might there be? There are no unintended consequences or outcomes.

What unintended outcomes did you experience?

Adoption (#/% and representativeness of staff and sites who implemented the intervention)

How did clinicians respond to interventions to intensify medication more rapidly/address therapeutic inertia?

Who will deliver the intervention (actually do the work)? Include staff and sites, if applicable. Providers at all the sites. The report is generated by the data analyst and reviewed by the QA Program Manager and CMO. The Clinical Pearl is developed in collaboration with the CMO and QA Program Manager. Each provider will reach out to the patients for follow up or update the patient’s charts.

The Clinical Pharmacist will be directly delivering the intervention. The report is generated by the data analyst and reviewed by the QA Program Manager and CMO.

Who delivered the intervention? Did they have the skills and time needed to complete the intervention?

Clinical pharmacist delivered the intervention across all sites/providers. QA Program Manager (VP of QA & Clinical Risk Management) and CMO continue to collaborate on intervention.

How will you know if clinicians/care teams/sites used the intervention? Through data reports that will see if there was change between the original list and the new lists. In addition, providers will communicate any issues or updates.

Through data reports that will see if there was change between the original list and the new lists. In addition, the Clinical Pharmacist will communicate any issues or updates.

What proportion of the planned staff/sites implemented the intervention?

Intervention implemented across all sites/all providers with the clinical pharmacist performing the review.

Were there any differences between care teams/sites who adopted the intervention best vs. others who did not (e.g., differences in staff types, capacity, etc.)?

There were providers who reacted immediately upon receiving recommendations, while others discussed the recommendations with patients first before implementing. Also, had 1 provider who was not as receptive to recommendations.

Implementation Fidelity (How closely the staff/sites followed the intervention design, delivered it as intended – also called fidelity to the intervention)

How will you know what adaptations or modifications were made during the intervention? Reports will be used as a tool to measure if the process is being adhered to or if the process is improving statin rates. In addition, discussions with providers and how they approach patients regarding statins are very valuable. Providers provide feedback and share success stories during Clinical and QA/PI Meetings, which assists in replicating these strategies at other sites.

Reports will be used as a tool to measure if the process is being adhered to or if the process is improving statin rates. In addition, discussions with the Clinical Pharmacist and how they approach patients regarding statins are very valuable. They will provide feedback and share success stories, which assists in replicating these strategies at other sites.

How did you track modifications during the intervention?

Utilizing the report to track modifications, also frequent discussion with clinical pharmacist on intervention. Also obtain feedback from providers regarding efficacy of the intervention.

What might be some of the possible obstacles to consistent implementation? Some possible obstacles include misunderstanding of the intervention, high workloads, staff shortages, time constraints that might lead to omissions, variability in patient responses and compliance, and limited resources.

Some possible obstacles include misunderstanding of the intervention, high workloads, staff shortages, time constraints that might lead to omissions, variability in patient responses and compliance, and limited resources.

What were the barriers to consistent intervention implementation?

It was noted the report contains patients who do not have a diagnosis of Diabetes, will need to verify accuracy of reports.

What costs and resources (including time and burden, not just money) need to be considered? Time required for staff training/discussions, data entry, patient follow-ups, and overall intervention process management. The additional workload can lead to staff burden and resources for ongoing monitoring, evaluation, and possible modifications to the intervention based on feedback and reports.

Time required for staff training/discussions, data entry, patient follow-ups, and overall intervention process management. The additional workload can lead to staff burden and resources for ongoing monitoring, evaluation, and possible modifications to the intervention based on feedback and reports.

What costs and resources (including time and burden, not just money) need to be considered?

Time: requires time to review reports/make recommendations among other day-to-day duties.

How closely did the staff/sites follow the intervention design and deliver as intended?

Check all that apply:

  •  Followed as designed
  •  Followed with minor modifications
  •  Followed somewhat as designed
  •  Not followed as design
  •  Delivered consistently/as intended
  •  Delivered somewhat consistently/somewhat as intended
  •  Delivered inconsistently/not as intended

Modifications made and other notes:

Maintenance (Extent to which intervention is part of routine practices and protocols)

What reinforcements will you put in place to sustain the intervention, if effective?

  •  Protocols
  •  Clinical decision support (alerts, order sets, templates, registries)
  •  Policies
  •  Regular training
  •  Regular reports
  •  Incentives
  •  Other:

Explain: Review reports during monthly QA meetings. Reinforce current protocols in place. Provider reminders to providers and provide tailored reminders to the providers to review charts.

What reinforcements did you put into place to sustain the intervention?

  •  Protocols
  •  Clinical decision support (alerts, order sets, templates, registries)
  •  Policies
  •  Regular training
  •  Regular reports
  •  Incentives
  •  Other:

Explain:

Providing educational updates to providers during each clinical meeting. Still utilizing reports and reinforcing current protocols.

How will you spread your intervention and lessons learned? If the intervention proves to be successful, the strategy for disseminating the intervention and lessons learned will be centered around ongoing education and sharing comprehensive reports with all relevant teams. This approach aims to continue increasing the rates of effective statin therapy among the targeted patient populations. Regular education sessions will be organized to keep all staff members up-to-date. Detailed reports will be distributed across teams. These reports will serve as valuable resources for understanding the intervention's impact and replicating its success. The goal is to create a feedback loop where the achievements and learnings continuously inform and improve practice across Zufall and overall increase statin rates.

If the intervention proves to be successful, the strategy for disseminating the intervention and lessons learned will be centered around ongoing education and sharing comprehensive reports with all relevant teams. This approach aims to continue increasing the rates of effective statin therapy among the targeted patient populations. Regular education sessions will be organized to keep all staff members up-to-date. Detailed reports will be distributed across teams. These reports will serve as valuable resources for understanding the intervention's impact and replicating its success. The goal is to create a feedback loop where the achievements and learnings continuously inform and improve practice across Zufall and overall increase statin rates.

How will you spread your intervention and lessons learned?

The intervention is worthwhile doing, plan to continue utilizing this intervention. Clinical pharmacist also has clinical pharmacy students to assist with intervention-if relationship with pharmacy school remains, this intervention could be sustainable.

In the future would like to see policy changes to the amount of autonomy the clinical pharmacist’s scope to make changes/prescribe statin medications without the need to go through the extra layer of the provider.

What are likely modifications or adaptations that will need to be made to sustain the intervention over time (e.g., lower cost, different staff, reduced intensity, different settings)?

Clinical pharmacist also has clinical pharmacy students to assist with intervention-if relationship with pharmacy school remains, this intervention could be sustainable.

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